rental income

Rental Work

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We’ve owned rentals since February 2016. There have always been ebbs and flows on action needed by me to manage the rentals. Until this year. Suddenly we’re having a regular influx of maintenance needs; some are small like a leaking tub, while some are big like a tree falling on a house. So here’s the update of actions we’ve taken in 2023, with costs for each job (which is something I used to do and haven’t been on top of).

House 1

Roof Repairs

A wind storm came through at the beginning of March and caused extensive damage. There were shingles missing from this townhouse’s roof. The last update was that the roof was being repaired at the end of June, but I haven’t been by to see that yet. This is $0 to us, as our HOA insurance for the townhomes cover it.

Plumbing

The tenant called to complain that the tub in their second bathroom no longer would let hot water out. Hot water was coming out of the sink in that bathroom. I called a plumber, and he said it was going to be $600 to change the cartridge. Considering we’ve done two bathrooms and I had to buy a cartridge, I know that the cartridge is somewhere around $100. I called Mr. ODA while this man was in the house with the quote, and he agreed that was a crazy uncharge and labor charge. The man standing in the bathroom agreed with me and didn’t even charge me for the service call. ha! I called another company, and he came out to change out the cartridge for $245.

House 2

Burst Pipe

At the end of December, a pipe burst and the house flooded. This sounds like a really big deal. But it turns out, this big of a problem is handled relatively easily since insurance is covering the expense and there are companies that handle the whole ‘kit-and-caboodle.’

Our property manager had to manage the day to day activities for us. At first, it was finding a company to clean up the water. The water reached every single room of the house. The clean up of the water was about $22k.

Second step was finding someone to do the repairs and rebuild. The insurance company estimated the repairs around $40k. Our estimates came in well above that. One company said “give me your insurance agent’s contact, I’ll handle it.” That was amazing. They agreed to an amount for the work to be done, and the next we heard, our insurance agent said they’ll cut us a check for the remaining amount. The company was really easy to work with. I selected the flooring, cabinets, and paint color. Everything else was boiler plate otherwise (drywall repair, insulation, lighting installation). They quoted us to put sheet vinyl in the bathrooms, since that’s what was there, but they agreed to install the LVP all throughout the house (which was likely a cost savings to them anyway) at no charge. They also agreed to let our contractor go into the house to install new kitchen countertops (the previous tenant had burned our counters (drugs?!), but it was a hassle to replace them at that time.

We had a few hiccups along the way, but the company didn’t fight us on fixing them. For instance, they threw away the bathroom countertops, even though they were supposed to be put back in place. They painted the house with a paint bucket that was left over from our July renovation, even though I had given them a different color name to paint it (and then when I explained that in no realm would I have bought the paint for them to use when they’re charging me 10x the price of a bucket through the renovation because insurance is paying it); they repainted everything.

They allowed us to pay the first installment via credit card, so we received $340 worth of credit card rewards from that $17,000 purchase. Then our final amount paid (as reimbursed from insurance) was about $51k.

The insurance covered our increased costs for utilities (since we had to heat the house with no ceiling and insulation) and covered our lost rent for that period of time (I shared the tenant nightmare part of this in previous posts).

The cleaners the repair company used were awful. We waited to see what the new tenant thought about it, and she ended up complaining. So we called in another cleaner, which cost us $200. The refrigerator was disgusting and we ended up replacing it, for $760 (our choices were extremely limited to keep the cost down and to find something in stock since a new tenant was moving in 2 days later). We also had our handyman install new locks, new toilet paper holders, and two new blinds (none of that was covered by insurance), which was $180.

House 4

Tenant Turnover: Painting and repairs

We had a tenant move out of this house. She had lived there since 2018. She finally decided she needed more space (it’s a very small house) as her toddler was growing. I checked on the house a couple of years ago, and things seemed to be in order. She had said that she never wanted to move, so she treated it like her own house. She struggled to keep a job, although always seemed to have one to move on to. Well, over the last two years, she started making “improvements” to the house that weren’t improvements (like painting half the trim in the house black). We had to put a lot of work into that tiny house, and it isn’t even to my standard really.

Our handyman had to paint two coats on all the walls (after removing an excessive number of command hooks and such), 3-4 coats on all the trim to get it from black to white, install door knobs she had removed, and epoxied the bathtub and blue tile walls in the bathroom. That was $3,732.

House 9

Water Heater

The hot water heater stopped working. We had it installed less than a year ago. We called the company to come look at it, and they agreed. Then that morning, no one showed up. When our property manager called to ask where they were, they said they don’t do that anymore. We called another company to come fix it, and they pointed out that it was installed incorrectly and the wires were rubbing, creating a short. We had that company fix it, and then I called the original company and asked for a reimbursement. They agreed, but it was a two month process before I received the check. That was $200 out of pocket, but was then paid back to us in full.

House 10

This one. Goodness. They build up their maintenance needs and then lay a bunch of problems on us at once. It’s frustrating, especially when it involves leaking water. They also pay their rent at 2 am on the late day so it’s technically late, but not worth me fighting over. They don’t maintain the house very well, and we’re just ready to be done with them.

Ceiling Fans

I have our handyman going out to fix two ceiling fans. One has a screw missing from the blade, and one has disconnected from the ceiling. I don’t know his cost for those items yet.

Plumbing

There was an issue with water leaking from one of the tubs and following the pipe system into the basement. A plumber fixed the leak from the tub faucet for $425.

There was a back up in the HVAC condensate line that we had our HVAC tech go out for, and that was $125.

House 11

Pests

We had to have pest control come out to address swarming termites, which has been a longstanding issue in this house, unfortunately. That was $98, which was truly just the renewal for the termites warranty. Then we had another issue with powder post beetles, and that was $185.

Honestly, this is where having several houses creates a benefit – we use this company for all our houses and all our partner’s houses. We didn’t pay the termite warranty for a few years on it because I actually didn’t get that paperwork (the $98 fee), and they let me pay up the years I missed to cover treatments currently). I had called at another point to schedule an inspection, and they said I had a balance so they couldn’t schedule anything until I paid the outstanding balance. Again, an issue with paperwork getting to me. The lady even said “we know you’re good for it, and we’d get in touch eventually.”

HVAC

Over the winter, the HVAC unit wasn’t heating. On March 2, the HVAC technician went out and discovered a dirty filter and had to clean the flame sensor. That cost us $223.

Then the HVAC wasn’t cooling this month. The same tech went out and discovered the condenser needed replaced. He did that, but then he left town without invoicing us, so I don’t have that invoice in hand yet. But now we’re having an issue with the house “sweating” that he’s going to look at this week.

House 12

Storm Damage: Tree removal, shingle replacement

The wind storm at the beginning of March took shingles off the back of the roof. Mr. ODA got up there and replaced about 12 shingles, which is a new skill set! As part of that storm, a small tree at the curb of the house fell over, so Mr. ODA cut that up and got it ready to be picked up. That cost us our time and $37 at Lowe’s on shingles.

Wildlife Removal

When I first met this tenant, she told me about how she had a raccoon in the attic. The property management company came to remove the animal (supposedly) and patch up the entrance point. They didn’t do a great job; the animal came back. She said she hadn’t seen it, but she has 5 cats (yes, lease violation) that are very alert. We hired a company to set a trap. After a week, they didn’t find an animal, so they patched up the hole. Setting the trap was $279, and patching the hole was $150.

House 13

Storm Damage: Siding repair

During another March storm, a piece of metal siding came loose on the house. Mr. ODA was able to go put it back in place, so this didn’t cost us anything except the mileage and time.

Electric Work

The tenant complained that one outlet wasn’t working. That didn’t add up. I had Mr. ODA go check on the electrical box while he was working on the siding, but he also saw that nothing was tripped. I had an electrician go out there. Turns out, there’s a second electric box on the house, and that breaker was tripped. You win some, you lose some. He charged me $100.

Tree Removal

The tenant had a tree fall along the back fence line. It took down some wires. We had the power company go out to check on it all, but they confirmed they’re not power lines and they’re cable lines. Since her internet/cable is working fine, it’s not a priority to remove the tree. I had a tree removal guy go out and look at it. Most of the tree is on the other side of the fence. He tried contacting that owner (there’s a rental sign outside the house) to gain access to remove the debris, but they haven’t responded. We had a huge storm come through a few weeks ago, and that has put her tree removal even lower on the list. Plus, she was rude to the tree guy, wouldn’t put up her dogs, and wouldn’t clean up the dog poop in the yard, so it’s not high on my priority list to get her taken care of either. Be a good person.

House 14

Tree on Roof

That big wind storm at the beginning of March took a tree down at this house. I struggled to get someone to help us. I finally posted on the local mom’s group, and someone spoke up that her husband’s business prioritizes trees on structures and would get there tomorrow. And that he did. He had the tree gone in a few hours and cleaned up the yard great. We then had to wait for the insurance adjuster to come out. Once they cleared us, we were able to repair the roof and gutter. For how big the tree was, the twiggy branches at the top was all that hit the house, so the damage was fairly minimal. This was all covered by insurance, so it didn’t cost us anything.

Water Leak

The tenants reached out to me that their water bill went from $50 to $400. They’re pretty self-sufficient and handy, so it was definitely a problem. I trusted that they were able to diagnose a running toilet or leak under a sink. It turns out the link was at the main water for the house. The plumber had to excavate the front yard and replace the entire pipe from the street to the house. I just got the bill, and it was $3,060.

Others – With no costs incurred yet, but will need action

House 6 has repairs that are needed, but the tenant hasn’t been available for the repairs and she has 2 or 3 big dogs, so we really need her home for us to enter the property. I also received notice from the insurance company that they want a railing installed on the front steps, so our handyman will handle that also.

House 7 has a flat roof over the laundry room. Before we bought the house, someone built a room on a covered deck – very poorly. It has leaked several times, and we have tried to find a roofer to help, but they don’t want to handle flat roofs. Mr. ODA shoved a bunch of silicone at the roof line, and it actually held for over a year. It finally leaked again recently. We started making calls and very explicitly stated that we don’t want the flat roof repaired, we want it built as an actual roof (because no one will touch a flat roof, and I had someone come out for a roof replacement and we didn’t know enough at the time to realize he wasn’t going to touch that part of the roof). We finally got two roofers to give us quotes. One seemed to completely not understand the request, and the other said $3,800. So we agreed to that quote and will hopefully have this behind us in the next month or so.

The Quiet Ones

House 3 has had to pay rent late a few times, but they always let me know in advance and I always waive their late fee.

House 8 has required zero effort. They pay rent in the final hours it’s due consistently, but they never need a reminder or follow up. This house isn’t in great shape, so it’s mildly concerning that we don’t hear from them for months on end, but I have enough to keep myself occupied at the moment.

I plan to do walk throughs and address a few issues at some of the Richmond houses later this summer. The last time I went through some of the houses was July 2021, and there have been instances that say tenants need to be checked up on. While many houses have had our handyman in it recently, I want to be more consistent on checking on them and letting them know I care what is going on.

That’s almost $10k that I’ve paid out so far this year on rental properties, with more invoices waiting to come in.

Here’s to hoping the second half of the yard is quieter than the first.

July Financial Update

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I looked back to last year’s July to see what was going on.

We had just bought our new house, demoed the master bathroom, and started painting a bunch of the new house. We were transporting two toddlers back and forth for all the work to be done. I was also talking about a vacant house and being rid of a non-rent-payer. The tenant that moved in then caused tens of thousands of damage with a burst pipe, and now we have a new renter in there.

And now…

We had a big wind storm come through on the 2nd. It knocked down several trees, including one on our deck. We’ve had 4 companies come out for quotes for replacement, and we’re waiting on the adjuster this week.

I have a whole separate post regarding all that’s going on with the rentals, so I’ll leave that for a separate post.

Most interesting to me is that in the last year, without any major moves (like purchasing a new rental house or paying off a mortgage), we’ve increased our net worth by over $300k. Looking back at July 2021, we’re almost $900k higher than then.

Since last month, we paid out a $22k bill that was owed from January for cleaning up the house that got flooded (there were several delays in insurance agreeing to the company’s invoice), but the market increases have netted us a gain of $16k still.

June Financial Update

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Gosh, where did I leave off?

Our savings account is still earning over 4% interest. Therefore, bills are being paid as close to the due date as possible, while we manage to keep the savings account balance higher. Back in December, we had a pipe burst in a rental house. The insurance quickly paid out on the estimated damages, but we didn’t need to pay the repair company in full until last week. Additionally, there was an issue with the invoice from the company that cleaned up the water, and so that was only just set to be paid today.

When we have large purchase(s) looming, we look to open a new credit card with rewards and 0% interest. We opened one last Fall, and I pay $500 towards it each statement cycle. I believe we have until October to pay in full before interest begins accruing. I’ll continue to pay $500 until I need to pay it in full in a few months (or if we need to reduce our debt usage because another house purchase is to be made … not that we have any plans to, but Mr. ODA is always looking).

We have a few projects lingering out there that will cost us a decent amount to accomplish (e.g., water main line repair, tree removal, new roof). We also don’t have any plans to make big financial moves in the near future (e.g., no home purchases, no loan pay offs).

The market has recovered in the past few months, so our net worth has made a jump. It’s the first decent increase in a while. Our cash has decreased, logically, since we were holding cash that was for accounts payable. Our credit card totals have decreased substantially since February as well.

February Financial Update

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Well, Mr. ODA didn’t like that I shared I didn’t know where our money was last month. They’re all kinds of Treasury accounts, and I’n just logging the transactions and leaving him to it. 🙂 I don’t have a lot of bandwidth these days, but I’m learning to juggle 3 kids and our finances.

PERSONAL FINANCES

We bought a new van this month. We’ve been wanting a new one for a while now. We bought our 2017 Pacifica in September 2020. It was a great deal, and it was a necessity as we were about to spend 7 weeks “homeless” and AirBnB/couch hoping. The car had some defects. We decided we’d keep an eye out for a newer version. Suddenly, Mr. ODA found a good deal on a 2020 Pacifica that had more options than we were actually looking for. We drove to Ohio about 36 hours later. They made us a good deal for our trade-in, and we went home with a new van! We put some of the purchase on two credit cards and then the balance with a personal check.

We’re currently paying close attention to credit card deadlines and our savings account. Where I used to pay a credit card bill almost after the statement closed so that it wasn’t hanging out there and I wouldn’t accidentally miss a deadline, I’m now leaving money in our savings account as long as possible. Our savings account is now earning 4% on the balance, so we’re seeing a significant amount of interest each month. I’m juggling managing our bills as close to their due date as possible, while also projecting future bills necessary since there’s a limit of 6 transfers out of the savings account per month.

All that was to point out that our credit card balances are high right now because of the van purchase, but the credit card statement hasn’t closed yet. Instead of paying the credit card balances down right now, the money is sitting in savings earning interest for 4-6 weeks between the purchase, to the statement closing, to the statement’s due date. More directly, we put $3,000 on one credit card for the van purchase. That was on 2/7. That statement, once it closes, will not have a due date until 4/20. That means that the money put on the credit card can sit in savings earning interest for about 70 days.

We also had to pay the initial payment for the restoration services on the rental that had a burst pipe. So while the insurance company sent us a check to cover the cost of this work, it’s still $17k sitting on our credit card, not being paid until the last minute. I should also note that our cash balance is inflated by about $50k because it’s the money from the insurance company that we’re waiting to pay the contractor as milestones are completed.

Had I seemed nonchalant about the plan? Because I’m definitely not. 🙂 I need to stay on top of how many transfers happen per month out of the savings account (while Mr. ODA randomly pulls money for investments), and not miss any deadlines and cost us interest charges or late payment marks on our credit. It’s stressful! Since we’re not doing anything that requires our credit to be pulled right now, it’s fine. If we were having our credit checked, having multiple cards nearly maxed out would be a problem. But we know we have the cash available to pay off all the credit cards if we needed to.

RENTAL FINANCES

I finally got through to someone on the issue with the improperly installed water heater. He says he submitted all the paperwork to send us a check for $200 to cover the plumber we paid to fix their issue. I haven’t seen any paperwork, nor have I received the check, but I’ll keep it on my radar and follow up in a couple of weeks.

I made all the decisions on the restoration of our flooded house. We’re expecting to hear a timeline for work to start next week, and then it’ll take about 40 working days to get the work done.

I paid a warranty for termites on another house. We had an infestation when we purchased the house, but we didn’t pay the warranty information. Our tenants found swarmers, and when we called to ask about treatment, they said they’d let us backpay the warranty and invoke that. We have a good relationship with this company and appreciated that offer, so we’re staying on top of the warranty payments now. The payment is $98 per year.

We received a surprise in the mail – the tenant had turned off the electric in the flooded house back on January 12th. The power company is supposed to notify me. I received an email on February 6th notifying me of an action on the account. So this was in my name from 1/12 to 2/1 for me to be billed $255 without my knowledge. Not to mention, there’s a bill hanging out there from 2/2 until the present that I’ll also get billed for. Mr. ODA sent our property management excerpts from the lease indicating that the utilities must be in their name for the entirety of the lease, that they’re responsible for this bill, and that they must get it back in their name immediately. We’ll see how that plays out.

RENTAL WORK

I picked up the keys from our property manager for the 3 houses I took over managing. I also worked on a rental here in town this week, which took about an hour including travel time, and I have another to work on later this week, which will be about 2 hours worth of work.

I sent a prospective tenant the pre-application we have, which he passed, so I sent him the application to submit. If all goes well, we’ll have that house re-rented with no vacancy period.

We have 3 leases that end at the end of April. We put a requirement that tenants give us 60 days notice, or that we give 60 days notice of any changes. That means that these leases need acknowledgement by the end of this month. So I ran the analysis on those 3 houses. We decided to increase the rent on 2 of them by $50 per month, each, and we’ll keep another house the same since it was increased last year. One house actually had an increase last year, but that house is well below market value, so we’re offering them to continue the lease with an increase because if they were to move out, we could get even more from the house based on it’s size and demographics. The 2 houses we’re increasing have a property manager, so she’s responsible for notification and signing an addendum before the end of the month. But once again, I need to manage the property manager and ensure we have action on time.

NET WORTH

January Financial Update

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Life is different these days. Our 3rd child was born on Thanksgiving, and we’ve been finishing up some projects around the house. We’ve had a few things happen with rentals, and, basically, I’m just tapped out to keep up with blogging. Mr. ODA asked me what our net worth is at these days, and so I’m updating our spreadsheet.

“JANUARY”

It’s January, so that means I have to create my two main Excel workbooks for the year: the paycheck to paycheck monitoring of our expected income and expenses, and the management of each rental property. The paycheck to paycheck spreadsheet is where I have a line item for each house’s rental income each month, each house’s mortgage payment (where applicable), and then all our bills owed (credit cards, utilities, investments). I break this down by paycheck because that’s the easiest way for me to make sure I have enough income to offset the bills owed during that two-week period. That worksheet in that workbook feeds my net worth calculations, where I also update loan balances. There is actually several tabs in this workbook, but those are the main two. I finally got that all set up today. I haven’t even started creating the investment property workbook.

January also means I have to go through last year’s investment property workbook to verify all the expenses listed are supported by receipts, that all receipts I have are recorded, and that my income is accurate. Then I read off the data to Mr. ODA, who enters it into an online tax portal to file our taxes. I haven’t started that daunting task either.

RENTALS

We had one of our properties flooded by a burst pipe. That’s a mess and is hardly making progress because the tenant’s renters insurance can’t get the tenant property out of the house. We had an electrical issue with a hot water heater in another property. That got fixed, but now I am in a position where I have to fight Home Depot about their shoddy installation a year ago and have them reimburse the cost of rewiring. I finally moved forward with the judgement against a tenant for destruction of property, and our attorney established that collections account.

Surprisingly, we didn’t have any issues with rent payments in December or January. Usually I hear from one or two houses that they need a couple of weeks to pay all of rent. While not everyone was on time, they communicated well and were only a few days late. One tenant reached out and asked if they could pay rent on the 6th (since that’s Friday, and pay day); I told them not to worry about the late fee and that would be fine. Little gestures like that can make a big difference for your tenant’s life.

I sent a letter to our property manager for the KY houses that we’re releasing them at the end of this month, so that’s a new development that is taking my time as well. You’d think my property management company would have a way to communicate this change with the tenants, but alas, that would be too logical. Wish me luck while I add 3 more houses under my own purview. While we moved to KY two years ago, it was easier to maintain status quo with having a property manager. Unfortunately, it has taken too much of my effort to manage the property manager and to fight for our money.

PERSONAL

We finished our master bathroom in the home we bought over the summer (and the room we gutted immediately… only took 6 months to get us to the finish line… and by finish line, there’s still paint touch ups to be had). We bought all the supplies to gut and renovate the basement bathroom in this house. Mr. ODA built a bench for our kitchen table so that we have more seating easier. We made the plans to get the mudroom bench and shelves in, and hopefully those supplies will be bought this weekend.

Truthfully, while I updated most of my net worth spreadsheet in December, I never posted it because I don’t even know where all our money is. When we sold our personal residence at the beginning of November, we were handed a large check. In the past, that check type mostly went towards a downpayment on a new house, but that wasn’t the case this time. Mr. ODA immediately started investing that money in short term treasury accounts that I can’t even begin to explain. Between that account, another savings type account, and our regular investment account, I can update what I see online, but I don’t know what I may be missing. I’m hoping Mr. ODA will chime in soon to describe the type of investment decisions he’s made.

NET WORTH

Several property value assessments declined over the last couple of months. So while our investments are on the upswing from November’s update, those updates to property values have caused a decrease to our net worth.

October Financial Update

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I reviewed our figures, but that’s the extent of what I’ve done for this last month. We’ve had travel, sick kids, routine doctor visits, and managing both houses (as has become the norm) with projects in the new house. All this while pregnant, so my energy levels are not what I wish they’d be for how much we have going on.

We did host our first garage sale though. Impressively, the time flew by, we got rid of a lot of what we put out there, and made about $185. I have plans on newborn/family pictures for that money though. 🙂

We listed our house on 9/22 and were under contract in a couple of days. We have moved beyond our contingencies (as far as we know) and are slated to close on 11/9. We’re really grateful that we got a contract right away and that we’re moving along because a lot of houses are sitting for weeks and having to reduce their list price multiple times. At the last minute, our Realtor ordered an appraisal measurement of the house because we couldn’t find clear information on how big the house was. We were between 3600 and 3800 sf with the finished basement, but the appraisal came in at 4,179! We still didn’t feel comfortable listing at more than 500k, so we went for $499k and accepted the offer at $495k.

RENTAL PROPERTIES

Last month I mentioned the taxes that come due in October. I’ve either paid out or scheduled a pay out of about $6,200 worth of taxes on 4 properties at this point. I have $300-400 more to pay out at the beginning of November for local taxes on two of the properties.

I paid out $345 worth of HVAC repairs from September on a property (that I completely forgot about, and this company is usually a month or more behind on invoicing). We had another service call charge from our KY property manager that made no sense, and I’m ready to release them.

We have a November 1st court date for the girl that destroyed our house. I submitted the charges to her, and even though she questioned one of the line items, she didn’t respond on time. Our property manager is now managing the court appearances for that. We asked for an address for her, and the lady at the address she gave us said she’s never heard of her (basically exactly what I expected from this girl).

NET WORTH

Home values are steady or slightly higher, while the stock market has been abysmal.

September Financial Update

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Whew, we’ve been busy. Son turned 4. Lots of traveling. Kids started school. Managing two houses. Managing the rentals. Being 7 months pregnant.

We’ve been working on our old house to get a lot of the things moved to the new house, while keeping enough there to live. A slow move sounded great in concept, but dragging this out for 3 months now, with another 6-8 weeks to go probably, has been rough. We unload the car, put it in the new house dining room, and then I need to unpack all that and find it a home. Then we come with another dump of things right after I clear that out. It’s been exhausting. Meanwhile, I’ve been painting almost all of the new house, changing out light fixtures, changing out some electrical switches/outlets that were dated, etc. Mr. ODA has started working on the rebuild part of the bathroom renovation, so we happily have gotten all the electrical work that we wanted to do done (we need to hire an electrician to run a line for the dryer), and then got the shower framed. He’s also been working on the yard and landscaping, which is a big project because the original owner of the house put in a lot of landscaping, and then the people who owned the house for about a year before us didn’t maintain any of it.

We’re listing the house this week, and we’re hoping for a reasonable offer ASAP and a closing at the beginning of November. That closing will pay off our mortgage (~$265k) and our HELOC (~$82k).

RENTAL PROPERTIES

October brings a lot of rental bills. KY’s property taxes are due in October and November, and none of the houses we have here are escrowed, so I need to plan on about $6,500 outlay. Right now, we have a HELOC on our last primary residence, so I have that to fall back on. Typically, I project out 2 months of expenses, and I know how much I have “left over.” The “left over” usually is paid towards a mortgage or, currently, our HELOC balance; in the Fall, I plan to have that “left over” go towards the taxes. Luckily, our houses in Virginia that aren’t escrowed have the tax payments due half in December and half in June.

While our credit card balances are high (we’re carrying a large balance on one that’s 0% interest), we didn’t have a lot of expenses this past month. Mr. ODA’s work trip hotels and restaurants are on the credit cards that will get paid this week, and we’ve had higher gas expenses because of my driving to/from NY and then capitalizing on Kroger incentives so filled up one car. Other than that, we’ve only eaten at restaurants sporadically and have been focused on getting projects done, so haven’t gone out much.

This is the first month of the newly executed lease with a tenant who paid late every month. Their rent total increased for the convenience of paying twice a month (although the total owed now is still less than their rent and late fee they had been paying). They paid the first half on time, and they haven’t paid the second half, which if it’s not paid by the end of today will incur a late fee. Rent was $1450, so they were paying $1595 every month. Rent is now $750 twice a month. If they pay on time, it’s $1500 per month. If they pay half late, then it’s now $1575 per month.

I submitted the security deposit charges to the tenant that moved out. She asked a question about the charges on the list, but then didn’t acknowledge by the deadline. We need to have our property manager file the charges in court. Somehow it’s the 19th of the month, and we haven’t pursued that yet because we’ve been so busy.

Other than that, we didn’t have any service calls on any of the houses, and everyone else has paid their rent.

NET WORTH

We have a busy October planned. I hope we’ll finish the projects at the new house and be close to closing the chapter of our last house. Our investments have declined significantly (almost $91k!) from last month. Our cash is higher than usual because of the cycle timing for this update compared to the bill due dates. And finally, the credit cards are higher than usual, and they’re higher than last month, but that’s because we’re purposely carrying a balance on a 0% interest card. So while our overall net worth has decreased over $33k since last month, the stock market issues have been offset by paying down mortgages and increased property values.

House 12 & 13

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Surprisingly, I didn’t cover all our houses in posts last year. I was going to say, “let’s finish this up,” but we’ve since purchased #14! This is a long post. I tried to separate the stories, but since they were part of the same purchase, it was too convoluted to decide which story went with which house.

We spent the summer of 2019 living in Lexington, KY. Mr. ODA took a temporary job for 3 months, and we spent our summer looking for more rental properties to try another market. The housing costs in central Kentucky were less than central Virginia, but the rental rates were also lower.

We drove around with our Realtor for quite some time. We were hoping to find a multi-door complex. However, 4-8 door units have just not been well taken care of. We take care of our houses, and I didn’t want to inherit all the deferred maintenance of a poor landlord. Many of the places had long-term tenants, so there wouldn’t be a vacancy to ease getting work done either. Additionally, there were several that we saw where the tenant was home, smoking and telling us all that was wrong with the property. It was abysmal.

So after searching through many other options, we settled on two houses at the same time.

FIRST OFFER

Mr. ODA actually made an offer on a house in Winchester that I hadn’t seen. It was a large house that had been converted into 2 units. Mr. ODA and our Realtor went after work one day, and it wasn’t worth me packing up the baby and driving a half hour to meet them for one house. However, I did get to see some of it because I took on the home inspection appointment. Since I had never walked through the house, it was easy for me to objectively see the information on the inspection and convince Mr. ODA to walk away. There was just too many big-ticket items (e.g., not enough head room for stairs, water damage not properly cleaned up in multiple rooms, several code violations) and deferred maintenance that it wasn’t worth us putting the money into it. The tenants were sitting on the porch smoking during the inspection, and I didn’t love the idea of inherited tenants that were allowed to smoke in the house.

SECOND OFFER

I can’t tell the history of these purchases without this gem of a story. Mr. ODA found a house that was in a decent shape in Winchester.

Aside: We focused on Winchester because while the rent income was low, the housing cost was also low. Whereas in Lexington, the rent was low, but the housing prices were higher.

We made an offer on the house. In the offer, it lists the seller’s name. It was a State Senator! When we sent over the offer, the seller’s agent agreed to our details, but asked for a pre-approval letter before he’d sign. The amount of weight the people in Kentucky put on a pre-approval letter is absurd, in my opinion. We went through the effort to get the letter and send it over. About that same time, the seller’s agent said someone else came in with a better offer, so we could either submit our highest and best offer, or lose the deal. The sketchiness of the action floored us.

The house had been on the market for a month. We had a verbal agreement (that had even been put in writing, but not yet signed). What are the odds that someone came in at the same time as us with an offer over asking for a house on the market a month? We called his bluff, and we were wrong.

THIRD AND FORTH OFFERS – UNDER CONTRACT

In August 2019, we went under contract on two houses in Winchester, KY.

Property12 had been owner occupied and flipped to sell. The owner had lived there long enough that she wouldn’t Docusign the contract, and we had to wait for her to initial, sign, and date all the pages by hand. The house had been listed for 36 days when we made the offer. It was listed at $115,000, and we went under contract at $112,000 with $2,000 in seller subsidy (closing costs) on 8/7. It’s a 3 bed, 2 bath ranch at 1120 sf.

We received the home inspection on 8/14. We asked for the items below to be addressed, or to take $1000 off the purchase price. They agreed to fix the issues.

Property13 had been listed for nearly 3 months before we made an offer. It had been most recently listed at $105,500. Our offer was for $102,000 with $2,000 seller subsidy. We also included the following requirement in the contract: Seller agrees to remediate the water and mold in the crawl space, fix the down spout next to the crawl space door so that it channels the water away from the home, replace the missing gutter on the front of the house, and repair the rotted facia and sheathing on the front of the house.

Additionally, we had a home inspection on the house and identified the following items for them to repair.

Getting the sellers to identify that these items were done before closing was not an easy task. We checked the day that closing was originally schedule for and noted that several things were not complete.

Then, at 7:30 pm the night before closing (which had already been delayed a week), we received one receipt identifying a couple of things were done. Eventually we received documentation that it was taken care of.

LOAN DETAILS

The options we typically ask for when considering the direction of our loan are as follows.

We chose the 25% down – 30 yr fixed option for both properties. Our goal is to not pay points, so that led us to the 25% down options. Since there was no incentive to take a shorter term (thereby increasing your monthly mortgage payments and decreasing your cash flow), we chose the 30 year option.

These loans were originated in September 2019. We processed multiple cash-out-refinances on some of our properties in December 2021; we used it to pay off about $66k on Property12 and about $74k on Property13.

LOAN PROCESSING & DELAYED CLOSING

We had a lender that we loved in Virginia. She couldn’t cover loans in Kentucky, but the company itself had a branch that could do it. She referred us to someone in Kentucky. It was the worst experience I’ve had in closings. Our closings are always annoyingly stressful in that last week, but this was bad throughout the month and then bad enough that our closing was delayed a week – completely due to the loan officer’s inability to manage the loan.

We had multiple issues over the course of the week we initiated our relationship just accessing the disclosures. They kept telling us to sign things we didn’t receive, or they’d tell us our access code and then when I say it doesn’t work, act like they never told us different information and give new information.

On August 16, I had to tell the loan officer that one of the addresses was wrong. THE ADDRESS. On August 26, we received conditional approval of our loan from underwriting. On August 27, we received our appraisal with no issues noted. But at that point, our August 30 closing was delayed a week already.

That’s where the problem was – our appraisal was ordered late, had to be rushed, and still didn’t make it in time for them to develop the Closing Disclosure (CD) and get us to a closing on August 30. The loan officer never once acknowledged that he ordered the appraisals late, causing this delay. It took asking for timelines from his supervisor, and piecing together emails we had on hand, to show that it was his fault.

On August 29, I finally made contact with the loan officer’s supervisor and was rerouted to someone else to get the job done. I had to repeat all of our issues and the errors that were found on the CDs.

On September 3, I was given disclosures that were still wrong. The new loan officer claimed that what she put in the system was correct, so she wasn’t sure what was wrong, causing me to once again outline all the errors.

On September 4, I was asked for more documentation that wasn’t caught during underwriting. I was furious.

On September 5, I gave up talking to our lender about issues on the CD and spoke directly to the Title Attorney’s office, who was much more knowledgable and responsive. Here’s an example of what I’m questioning when I look over a CD. Some of these seem small (e.g., $4 difference, $25 difference), but you can see how these add up, both on a single transaction and when we’re processing several homes in one year. Not to mention – why pay more for something than you were quoted or you’re supposed to?

Another surprise that came our way was a “Seller Agent Fee” for $149 per transaction. At no point in time was an additional fee disclosed to us by our Realtor. A typical transaction has 6% commission paid by the seller, which is traditionally split 3% and 3% for the buyer and seller representation. Being that these were Rentals #12 and 13, in addition to 2 personal residences we had purchased, imagine the surprise when we, as buyers, were being charged for representation. We questioned why this wasn’t disclosed to us up front as a Re/Max requirement, and it was taken off our CD.

CLOSING DAY

I had planned to leave town the Friday after the original closing date because that was the last date that we had our apartment. I didn’t want to move me and the baby into my in-laws house and continue the poor sleep we had been dealing with by not being at home. So even though closing was delayed, I left. Mr. ODA had to be my power of attorney. He had to sign his name, write a blurb, and then sign my name on ALL those papers that are part of a closing….. times two. Eek. I didn’t know that at the time (but baby went back to sleeping perfectly once we were home, so it was worth my sanity 🙂 ).

At 11:30 am on closing day, the lender claimed that the power of attorney documents (from the lawyer…) were not complete enough to be counted as filed on their end. I appreciated the snip from the attorney when questioned.

I always wondered why tv shows always showed both at the closing table with a ceremonious passing of the key. We’ve had our share of weird closings (in a closet, in a parking lot, at our dining room table), but we never sat at the table with the seller in Virginia. We were so confused about how specific the closing attorney was being about the closing time options, and then we found out that the seller and buyer are at the table together in Kentucky. The seller for Property12 was so rude to Mr. ODA through the transaction! She kept grilling him on whether he addressed the utilities. The seller shouldn’t be allowed to talk to the buyer! We’ve since been able to process 3 transactions in Kentucky and avoid the seller at the table, but I’d like to advocate that Kentucky move away from this buyer/seller meeting process!

RENTAL HISTORIES

Property12 was listed at $895 on 10/2. Based on my birds-eye-view of the area, I thought $1000 was going to be easy to rent it at. Based on the 1% Rule that we had followed in Virginia, we should have a goal of $1,100 per month. However, we were trying for a Fall lease, which is more difficult than a Spring lease, so I thought listing at $995 would get quick movement instead of letting it sit for too long. Our property manager disagreed. She also said we were limited our pool of candidates by not allowing smokers; but, the whole house is carpeted and I was not budging on that.

We found a tenant on October 16 and allowed her to move in right away, but not start paying rent until November 1 if she agreed to an 18 month lease (we really wanted to be on a Spring renewal going forward). That was an unfortunate blow to our expectations – nearly two whole months without rental income on a house we didn’t need to do any work to.

We increased rent to $950 as of 6/1/2022 after no previous increases.

Property13 was listed for rent at $995 with no movement. We dropped to $875 and offered free October rent for however long was remaining in the month. A lease was established on 10/18/2019. Our property manager was supposed to establish an 18 month lease and didn’t. Luckily, the tenant agreed to a 6 month extension.

Property13 renewal came in April 2022. She had balked about the state of our economy in 2021, and we backed off the proposed increase at that time. Well, all the jurisdictions finally jumped on the increased assessments, and we saw a drastic increase in our costs. We told her that the new offer for a year lease is $950, which is higher than we’d typically increase in one year ($75 instead of $50). But we told her that we were willing to let her walk if she didn’t agree to it since she originally negotiated a lower cost and argued an increase at the 18 month mark, which we let go. She tried to fight it, but our property manager told her to check the rental options in the area to see that she’s still getting a deal. She agreed to the increase.

MAINTENANCE HISTORIES

Property12 requires a new heat pump in June 2021. We paid $3900 for a whole new system, which is a funnily low number just a year later.

The tenant there complained of high water bills. I asked to see a history of the water bills to know how much was considered higher than their average usage. The property manager agreed that the toilet was running and causing higher bills, but also admitted that they attempted to fix the toilet twice over a 3 week period, with multiple days between receiving a maintenance request and taking action. While I agreed that we could compensate her for the issue, I couldn’t quite pinpoint why this was my financial burden and neither the tenant’s nor the property manager’s. I followed up with more information from the property manager with questions like: Why did it take the tenant from 9/20 until 10/11 to identify the issue still remained and that there was a waste of water? They indicated that they believe they made a good faith effort to address the issues as reported. I eventually settled on a $25 concession on one month’s rent.

Property13 had several issues with the hot water installation that were eventually resolved, which was frustrating after we tried to manage issues with the hot water heater through the home inspection process and received documentation as if it was complete. The tenant requested pest control in July 2020 claiming that a vacant house next door caused an increase in pests. I was frustrated because that’s not how it works. I approved treatment at that time, and then she came back with another request in October. Luckily, I haven’t heard about pests since then. In my Virginia leases, we’ll handle some pest control requests, but if there are roach issues once a tenant has been there for some time, we don’t typically pay for that type of treatment.

SUMMARY

All in all, these tenants have been pretty quiet. They ask for random maintenance things here and there, but they’re not usually big-ticket items (except that HVAC replacement!). Our property manager has been more difficult than the tenants.

Being that we were used to the 1% Rule when we purchased these houses, it’s unfortunate that even at 3 years in, we’re not renting it at 1% of our purchase prices. Our cash-on-cash isn’t completely accurate right now because I won’t see our taxes for this year for another month or two. Being that jurisdictions kept the tax amount steady through the pandemic, I’m expecting to see an increase in assessments for this year. I’ve also seen big increases in our home insurance policies, so that will probably eat into our cash flow as well. Our cash-on-cash analysis on Property12 is about 6.5%, and it’s about 7.5% on Property13. These numbers are only slightly lower than our expectation/desire, with our average being about 8%.

In the upcoming year, we’re going to look to get rid of our property manager, so these houses may begin needing more attention from us. It’s been hard to take on more when paying a property manager has been a sunk cost at this point. However, the frustration of managing their management (e.g., making sure charges are correct, not getting a full picture of what work is being done, and then paying them a significant amount of management money and leasing money only for them to claim that checking on the property requires additional fees) has led to us wanting to take it on since we’re in town now. The current lease terms are up in April and May, so if we’re going to take on management, it should be before the possibility of paying them half a month’s rent for leasing it (not to mention they’re notoriously 4-6 weeks out in every leasing attempt they’ve done for us, whereas I’ve never had an issue getting a property leased within a week).

August Financial Update

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We took a week-long vacation the first week of August. I haven’t taken an entire week trip in a very long time. The kids are young, and the daily activities of swimming at the pool and the beach were exhausting for them, but we had a great time. I had projected about $500 worth of food expenses for the week, but we only spent $250 (including a grocery shopping trip). Our daily schedule was dictated by children sleeping, so it was a lot of little meals or snacks at the condo rather than looking to take the time to sit down at a restaurant. It also helped that we paid about $3.45 for gas (which is still terrible, but it’s not $4.30!), so our gas costs for the 11-12 hour trip each way was $190. Our lodging costs were significantly more than we’d typically spend, so the reduced costs in other areas was welcomed.

We’re still working on the new house and haven’t moved. That’s starting to weigh on me. We won’t see much progress this month based on our activity schedules, but hopefully we’ll knock nearly everything off the list next month. Our expenses were high in June and July for the house, but now it’s just a matter of finishing the projects that we already bought materials for, so hopefully expenses will be low the rest of this month. Our HELOC balance increased because we used it to pay for our concrete replacement at the new house (tear out driveway, garbage pad, walkway and stoop to the house, and 3 sidewalk squares; then replace everything in kind except widen the driveway).

RENTAL PROPERTIES

We offered our tenant that has paid rent late 71% of the months we’ve owned the house a new option, and they accepted. They had been paying rent around the 15th and then the last Friday of every month. After several months of this, I spoke up that it was unacceptable. They started paying the first half by the 5th, but the second half was still coming the last week of the month. That means every month, they’re paying $1450 in rent and $145 in late fee. We offered them the ability to pay half at the beginning of the month and half by the 15th. Each payment has a 5 day grace period, and then the late fee is tied only to the payment not made. However, since this is an inconvenience to us, the rent increased to $1500. They could be saving $95 per month if they pay both payments on time. However, they could also be paying as much as $1650 per month now if they pay each payment late.

We got one house turned over and rented last month, and rent was paid timely this month. We also received credits from our KY property manager for costs they overcharged us on.

NET WORTH

We continue to hold high balances on credit cards because of 0% interest incentives. As I mentioned, you don’t typically see a personal mortgage line increase, but we drew almost $9k out of the HELOC to pay for concrete replacement at our new house. Our investments have increased in value over the last month, offsetting the additional draw on the HELOC and higher-than-average credit card balances, helping increase our net worth.

Property 2 Turnover

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BACKGROUND

Unlike the other property we turned over this year, we knew this one was coming. The tenant living at this house moved in back in 2017. A few years ago, there was a domestic violence incident that led to a restraining order against one tenant from the other. Legally, we had to let the one tenant out of the lease. At the time, we didn’t have an immediate reason to release the second tenant from the lease, so we offered her a new lease in just her name. That was our downfall.

Since January 1, 2020, she paid rent on time in only 3 instances. I can think of only one instance where she told us up front that rent would be late. Every single month, I was stuck chasing her down. She’d say she would pay on the 17th, and then on the 18th, I’m asking where rent is again with another lie coming my way. She had quite the array of excuses. They were always elaborate. After getting stuck in Costa Rica for half a month in September because of a positive c-19 test, she didn’t even bother letting us know when she was back in the states or when we’d see rent. She applied for rent assistance. They paid 3 months of her rent for her (which was of course was significantly late from the state), and yet the month she had to pay, she still couldn’t.

Her lease was expiring June 30th this year. We provided her notice that we would not be continuing the lease and she was to vacate by 5 pm on the 30th and no later. Since we live 500 miles away, and I don’t trust her one bit, I hired my property manager that we use on other properties to take this one over. I wanted her to be the one to check that the tenant turns over keys and has the house empty before I drove 8 hours out there to find out the tenant is squatting.

THE LAST DAY

Sure enough, the tenant had a few more games to play. At 3 pm on the last day, she texted my property manager that she needed a bit more time, and asked if they could meet at 5:30 instead of 5. At 5:15, my property manager texted her saying she hit unexpected traffic, so she wouldn’t be there until about 5:35. My property manager pulled up to no people at the house, but there was at least one dog (not on the lease). The tenant didn’t show up until 6:50 pm.

My property manager means well, but she always seems to be advocating for the tenant while I’m the one paying her for services. The tenant asked if she could stay for a little while longer and remove the rest of her stuff. Well, based on the pictures, this wasn’t a “one more load” type situation; there were hours and hours of removing clothes and crap. All her furniture was out, but there was still garbage, dog feces, clothes, and some decor items left behind. My property manager was trying to say that she should be allowed to stay to remove her things and then she’d lock up on her way out. Nope. She absolutely didn’t have a place to stay that night, and it wasn’t my responsibility to keep catering to her. There was nothing that showed me allowing her access any longer was going to leave me in a position that was any different than I was currently in (meaning, hiring a junk removal company and having to pay someone for extra cleaning services).

Burned counter top
All of the cabinets still had things in them.
Just one of the rooms
Carpet eaten and ripped through the pad and to the subfloor.
Just part of the post destruction.

Oh, let’s not forget that she didn’t pay a dime of June rent. She claimed it was to be able to secure another place to live. However, she left her mail as garbage laying in the living room where we found she had been rejected due to her record. Sometimes I wish I could say, “we were giving you a chance; perhaps you should have paid your rent and communicated issues timely so you still had a place to live.”

I stuck to my guns and said get the keys. My husband was more compassionate and said that she could come back over the weekend to get her stuff while someone was there working on the house and supervising her actions.

TURNOVER WEEKEND

Her last day was a Thursday. She couldn’t come back on Friday because she was working the whole day. She said she’d be there first thing Saturday morning. At 9:20 am, nothing. She said she couldn’t get her trailer until 10:30 or something like that. At lunch time, still nothing. When questioned on her whereabouts, she made a list of things that she wanted us to put outside for her so she could grab on her own time. HAHAHA. She showed up at 1:10 claiming her dad was right behind her. Mr. ODA let her in the house, she grabbed a handful of things, and then left. That’s the last we’ve communicated with her.

TURNOVER ACTIONS

Mr. ODA and his dad went to Virginia to handle the turnover. I was going to go by myself, but being pregnant and alone inched out over my desire to make sure things were handled correctly. They arrived Friday evening and left Sunday evening. I was quite impressed with how much they got done.

All the stuff left behind had to be moved out of the way to get to work. Mr. ODA and his dad put it all in the living room so they could start painting. We paid a junk removal company $625 to get rid of her stuff and the old carpet.

The front porch post had been torn off the brick porch. Our untrained assessment seemed like someone had backed into the post. Mr. ODA was able to raise the porch roof back up to get the post back in place. He replaced the post tops and it looked good as new, surprisingly. There are still broken bricks, but that’s not a structural concern like the post itself was.

The entire interior of the house got a new coat of paint.

Mr. ODA had to replace missing and broken nuts in the bathroom faucet (how does this happen?!).

Blinds had to be replaced, as usual.

All the carpet had to be replaced. We didn’t have time to lay luxury vinyl planks (LVP) like we’d have preferred, so we settled on new carpet. While we were telling our handyman this, he said he’d lay the LVP for us, so we jumped on that. It’s more expensive up front, but we won’t have to do a full floor replacement in 3-5 years like we’d have to do with carpet or have to replace everything for a section damaged beyond repair. Mr. ODA and his dad pulled up the carpet, pad, and most tack strips.

We paid a cleaning company to clean the kitchen and bathrooms. She was supposedly there for 5 hours. That was $250.

We had to pay our handyman $100 to “paint” our countertops because there was a huge burn mark in the counter. They paired nicely in the multiple burn holes in the kitchen floor vinyl, which got covered by LVP.

We also had to pay someone $45 to mow the lawn. That seemed like an astronomical price, but we don’t have a lawn mower there, and it was easier to just let this guy do it when he asked.

After the new tenant moved in, they let us know the washer and dryer weren’t working. A diagnostic test of the washer seemed to say it wasn’t a user error and just coincidental timing, but then finding out that the dryer didn’t work right after that was interesting. The new tenant had their own washer in storage. We offered them the ability to buy their own dryer for $20 per month off the rent, which they accepted.

After we subtract out her security deposit, we’ll go to court for just under $10k worth of expenses. About $2,250 of that is unpaid late fees, so I don’t expect that to actually go anywhere once it gets to court. The first step is to send her a letter outlining all these details. Since the balance owed is so high, I preemptively offered a payment plan over 6 months. While $1650 per month is high for someone who couldn’t pay me $1150 each month, I don’t want to drag this out for a whole year. She’s not reliable, and I don’t want to be tracking and fighting her for a year to come. I also expect no response or resolution via this letter, and that we’ll have to go to court eventually anyway. Once it goes to court, she becomes responsible for court filing fees, and the judge will award interest on the balance, which adds up quickly.

SILVER LININGS

We bought the house with renters at $1050. We had worked on raising it $50 every two years (approximately), but rent was only at $1150. We recently refinanced the house, and the rental appraisal on it came in at $1600! If we don’t count that the tenant never actually paid June rent, we only dealt with a vacant house for 21 days and got it rented at $1,450. We probably could have pushed higher, but we were happy to get movement on it as soon as it was listed. To only be vacant for 21 days with the extensive damage and work to get it turned over is impressive to me.

While it was $6,000, the whole house got new flooring. Instead of trying to patch the vinyl in the kitchen and get new carpet installed for it to only last a few years, we were able to get LVP throughout the house. LVP will last much longer, and if there are damaged boards, they can be replaced individually instead of having to replace rooms and rooms worth of carpet.

CONCLUSION

This could be a horror story. However, we have 13 houses that help float expenses on the one or two where someone doesn’t pay rent timely or we have higher expenses. While we had to manage her month-to-month to track down rent, she did eventually pay all but that last month. In the end, for it to be a few things to address and it to take less than 21 days is great. This doesn’t go down as a reason to not hold rentals!